Postage and Delivery
All UK orders placed before 3pm Monday to Friday will be dispatched the same day by Royal Mail First Class Post and you will usually receive your parcel in 1-3 working days (not guaranteed). No matter what the size or weight of your order, the total price of Postage and Packaging is just £1.99.
UK Guaranteed Next Day Delivery
For UK Guaranteed Next Day Delivery, orders need to placed before 3pm to be dispatched same day. Saturdays, Sundays and Bank holidays are not included as delivery days so Next Day Delivery will not be delivered on these days. The price for this service is £6.99. A signature will be required upon delivery for this service.
Please note the following postcode areas may take an additional 2-3 days for this service: GY1 Herm (Channel Islands), GY9 Sark (Channel Islands), GY10, HS2, PA60 - 75, 78, ZE2-3, KW16-17, PH30, 41-44.
European Delivery (Outside UK)
We offer delivery to a number of European countries a drop down list is available in the shopping cart. The cost for this is £5.99 and delivery is normally within 6-12 working days (not guaranteed). For particularly heavy orders over 2kg and additional postage change may be required and we will contact you once your order has been prepared if this is the case.
We offer delivery to a number of countries around the World (outside of Europe) a list is available in the shopping cart. The cost for this is £8.99 and delivery is normally within 6-12 working days (not guaranteed). For particularly heavy orders over 2kg and additional postage change may be required and we will contact you once your order has been prepared if this is the case.
If you would like to place an order to a country not included in our shopping cart list please drop us an email and we'll happily provide a postage quote for you.
Personalised Gifts Orders
Orders from our Personalised Gift Shop are subject to Lead Times due to the printing/engraving of the products. You will find full details of delivery times for personalised gift on our separate Personalised Gift Shop.
We make it easy to send a present direct. Simply provide an alternative delivery name and address when you go to the Checkout.
We dispatch orders Monday-Friday (excluding Bank Holidays). Sundays and Bank Holidays are not counted as working days as no goods are delivered on these days. We will send you a confirmation email when your order has been dispatched. If you have not received your order within 5 working days of receiving this email please contact your local Royal Mail Sorting Depot to enquire if they have a parcel for you. If you have not received your parcel after 10 working days (or 15 for outside UK) please email us at firstname.lastname@example.org. Should a delivery be attempted whilst you are out, the Royal Mail or courier will leave a card with instructions on what to do. The Royal Mail and couriers usually keep the parcels for about a week.
Please ensure that you enter your delivery address accurately. We cannot be held responsible for delays to your order caused by the delivery address being incorrect. For more information about our services, see our Terms and Conditions section.